Return Policy
At RS Vibe, your satisfaction is our top priority. We take great care to deliver premium quality perfumes and beauty products. However, if for any reason you are not completely satisfied, our hassle-free return policy ensures peace of mind.
7-Day Return Guarantee
You can return any product within 7 days of receiving your order, provided that the item has not been used, opened, or damaged. The product must remain in its original packaging, just as you received it.
Refund Process
Once your returned parcel is safely received at the RS Vibe office, we will initiate your refund. Refunds are processed within 3 working days through the same payment method used for your purchase.
Simple Steps to Return
-
Contact our customer support team within 7 days of delivery.
-
Securely pack the unused product in its original packaging.
-
Ship the parcel back to our company office address.
-
Once received, we’ll confirm the return and process your refund.
Important Notes
-
Products that are opened, used, or damaged cannot be accepted for return.
-
Shipping or handling charges (if any) are non-refundable.
-
Refunds will only be processed after the returned product has been received and inspected.
At RS Vibe, we believe in building trust with every customer. Our return policy is designed to give you complete confidence in shopping with us.
