Terms & Service
Welcome to RS Vibe, the house of elegance, luxury, and timeless fragrances. By accessing and purchasing from our website, you are stepping into a premium experience designed exclusively for those who appreciate quality and class. Please read our terms of service carefully, as they ensure a transparent, fair, and trusted relationship between our brand and our valued customers.
1. Acceptance of Terms
By using our website and purchasing our products, you agree to follow our terms and policies. These terms are created to protect your rights as a customer and to maintain the luxury standards that define RS Vibe.
2. Product Authenticity & Quality
At RS Vibe, every perfume is crafted with care and attention. We guarantee 100% authenticity of our products. Our promise is to deliver fragrances that are premium, original, and meet the highest standards of quality.
3. Orders & Payments
All orders are processed with precision and care. Once an order is confirmed, payment must be completed through the secure options available on our website. We reserve the right to cancel or hold any order in case of payment issues or suspected misuse.
4. Shipping & Delivery
We aim to deliver your perfume in elegant packaging, ensuring a smooth and reliable experience. Delivery timelines may vary based on location, but we always strive to provide prompt service. Customers will receive tracking details once the order has been dispatched.
5. Returns & Refunds
Your satisfaction is our top priority. If a product is unused and returned within 7 days, we will accept it back and process your refund within 3 working days after receiving it at our office. This policy reflects our commitment to both fairness and luxury service standards.
6. Customer Responsibilities
We request customers to handle all products with care. Any misuse or mishandling of products will not be covered under our return or replacement policy.
7. Intellectual Property
All logos, designs, product names, and website content belong exclusively to RS Vibe. Any reproduction or misuse of our intellectual property without permission is strictly prohibited.
8. Privacy & Security
We respect your privacy and protect your personal information with advanced security measures. Your details are used only to enhance your shopping experience with RS Vibe.
9. Policy Updates
RS Vibe reserves the right to update or modify these terms at any time, ensuring they remain aligned with our luxury brand values and customer satisfaction.